User Agreement
Last updated: August 6, 2021
Welcome to U-SYNC Smart platform!
U-SYNC hereby reminds all users to carefully read and fully understand the Software License and Service Agreement (hereinafter referred to as "the Agreement"). Users should carefully read and fully understand the terms of the Agreement, particularly those pertaining to the exemption or limitation of U-SYNC's liability, dispute resolution, and applicable laws. Terms associated with the exemption or limitation of liability are indicated by bold text; please read them carefully. After reading the Agreement carefully, please decide whether you are willing to accept the terms listed herein (minors should read the Agreement together with a legal guardian). By downloading, installing, and using the Software or by opening and logging in to your account, you accept the terms of this Agreement and are legally bound by them.
U-SYNC reserves the right to modify this Agreement. Any amended terms shall be announced on the official website or included with the Software, and the new terms shall take effect on the date of publication. Users may download and reinstall the Software or browse the amended terms on the website. If you do not accept the amended terms of this Agreement, please immediately discontinue your use of the "U-SYNC" software and services provided by U-SYNC. By continuing to use the "U-SYNC" software and services provided by U-SYNC, users accept the amended terms of this Agreement.
General Provisions
1.1. This Agreement is the agreement entered into by and between you (hereinafter referred to as the "User") and U-SYNC and its operating partner (hereinafter referred to as the "Partner") concerning the download, installation, and use of the "U-SYNC" software (hereinafter referred to as the "Software") by the User, as well as the terms related to the use of U-SYNC's services.
1.2. The Software and services are provided by U-SYNC for installation on (including but not limited to) smart mobile devices, to provide services such as device pairing and operating smart products for the User who uses the said smart device.
1.3. The rights of ownership and operation of the Software and services are vested in U-SYNC.
Scope of Software Licensing
2.1. U-SYNC grants the User a personal, non-transferable, and non-exclusive license to use the Software without the right to sublicense.
2.2. The User may install, use, display, and run the Software on a single mobile terminal device for non-commercial purposes. However, the User shall not install, use, or run the Software for the purpose of any commercial operation. The User shall not copy, alter or modify any data stored within the Software, any data released to the memory of any terminal device during execution of the Software or any data generated during the interaction between the client and the server during execution of the Software. The User shall not operate the Software through other software or create any derivative of the Software in any form, including but not limited to plug-ins, bots or accessing the Software and related systems through unauthorized third party tools/services. If you must sell, copy or distribute the Software commercially, such as for software pre-installation and bundling, a written authorization and permission from U-SYNC must be obtained in advance.
2.3. Without the permission of U-SYNC, the User shall not install the Software on other terminal devices that are not expressly permitted by U-SYNC, including but not limited to set-top boxes, game consoles, televisions, and DVD players.
2.4. The User may make a copy of the Software for the purpose of using the said Software and services, which shall be used only as a backup. All backup copies shall include the copyright information provided with the original software.
2.5. Except as expressly authorized by this Agreement, U-SYNC does not grant other rights to the User. If the User intends to exercise any other right, the written consent from U-SYNC shall be obtained in advance.
III. Software Acquisition, Installation, and Upgrades
3.1. The User shall download and install the Software from the website or in the manner designated by U-SYNC. Be careful not to download the Software from undesignated websites, so as to prevent mobile devices from being infected by malicious programs that can destroy user data and acquire confidential user information. If you acquired the Software or an installation program with the same name as the Software from a third party that has not been authorized by U-SYNC, U-SYNC is unable to guarantee the normal functionality of such software and will not be liable for any losses you sustain from using such software.
3.2. The User must select the Software version that matches the terminal device it is to be installed on. Otherwise, any software problems, device problems or damages resulting from using an incompatible software version on the device model shall be solely assumed by the User.
3.3. In order to improve User experience and optimize service content, U-SYNC reserves the right to provide a replacement, modified, and upgraded versions of the Software, as well as the right to charge for these replacements, modifications, or upgrades. However, your consent is required before such charges can be collected. . After the new version of the Software is released, U-SYNC does not guarantee that older versions of the Software will continue to be usable.
Usage Specifications
4.1. The User may use the Software and services in accordance with this Agreement and relevant laws. The User shall not commit the following acts:
4.1.1. Delete any copyright information from the Software and other duplicate copies, or modify, delete, or circumvent the technical measures set by the Software for the protection of intellectual property rights;
4.1.2. Perform reverse engineering of the Software, such as disassembly, decompilation, or other attempts to obtain the source code of the Software;
4.1.3. Add, remove or change the features or running effects of the Software by modifying or forging the instructions and data during the running of the Software, or otherwise operate or disseminate to the public the software or methods used for the purposes described above, regardless of whether or not such actions are performed for commercial purposes;
4.1.4. Use the Software to commit any acts detrimental to network security, including but not limited to: using unauthorized data or access to unauthorized servers/accounts; unauthorized access to public networks or the operating system of others, and delete, modify or add any saved data; unauthorized attempts to detect, scan, or test the Software system or network weaknesses, or perform other actions to disrupt network security; attempt to interfere with or destruct the normal operation of the Software system or website, deliberately spread malicious programs or viruses, or carry out other acts that disrupt or interfere with normal network information services; forge the names or partial names of TCP/IP data packets;
4.1.5. The User logs into or uses the Software and services through a third party compatible software or system which was not developed, authorized, or approved by U-SYNC, or makes, publishes, or disseminates the tools described above;
4.1.6 Without the written consent of U-SYNC, the User performs the actions on the Software or the data contained therein including but not limited to the following: using, leasing, copying, modifying, linking to, reproducing, compiling, releasing, publishing, or establishing a mirror site for or using the Software without authorization to develop related derivative products, works, services, plug-ins, bots, compatibility or interconnection;
4.1.7. Using the Software to publish, transmit, broadcast, or store content that violates local laws and regulations;
4.1.8. Use the Software to publish, transmit, disseminate or store any content that infringes on the legitimate rights and interests of others, such as intellectual property rights and trade secrets;
4.1.9. Use the Software to publish, transmit or disseminate advertising information or spam in bulk;
4.1.10. Use the Software and other services provided by U-SYNC in any unlawful manner, for any unlawful purpose or in any manner inconsistent with the use licensed under this Agreement;
4.2. Information Publication Specifications
4.2.1. You may use the Software to publish content originally created by you or that you have the right to publish such as opinions, data, text, information, user names, images, photos, personal data, audio/video files, and links. You must guarantee that you own the intellectual property rights for or have obtained legal authorization to use the information you upload and that your use of the Software and services does not infringe any legitimate rights or interests of any third party.
4.2.2. When using the Software, the User shall comply with local laws and regulations.
4.2.3. You shall not use the Software to commit the following acts, including but not limited to:
4.2.3.1. Produce, reproduce, publish, disseminate or store any content that violates local laws and regulations;
4.2.3.2. Publish, transmit, disseminate or store any content that infringes on the legitimate rights and interests of others, such as their right to reputation, personality rights, intellectual property rights, and trade secrets;
4.2.3.3. Make up fictitious facts or conceal the truth to mislead or deceive others;
4.2.3.4. Publish, transmit or disseminate advertising information or spam;
4.2.3.5. Engage in any other behavior that violates local laws and regulations.
4.2.4. Without the permission of U-SYNC, you shall not carry out any commercial activities inside the Software, such as advertising and selling merchandise.
4.3. You understand and agree that:
4.3.1. U-SYNC will determine whether the User is suspected of violating the above-mentioned usage specifications and, based on the result of such determination, suspend or terminate the use license granted to you or take other restrictive measures that may be taken in accordance with this Agreement;
4.3.2. U-SYNC will directly delete any information suspected of being unlawful or infringing the legitimate rights of others or violating this Agreement, which is published by the User during his/her use of the licensed Software;
4.3.3. If you violate the above-mentioned usage specifications and thereby cause damages to a third party, you need to assume the liability in your own name and shall hold U-SYNC harmless from and against any losses or expenses arising therefrom;
4.3.4. The User shall indemnify and hold harmless U-SYNC from and against any and all losses, third-party claims, administrative penalties and damages and/or expenses, including reasonable attorney fees and investigation and evidence collection costs, incurred or suffered by U-SYNC resulting from the User's violation of relevant laws or breach of this Agreement.
Service Risks and Disclaimers
5.1. The User must procure the device required for Internet access and the usage of telecom value-added services by the mobile terminal device, and bear the telecommunication fees, data fees, and related costs incurred by accessing the Internet or charged by third parties (including but not limited to telecommunications and mobile communication providers). If any telecom value-added services are needed, you are advised to confirm the costs with your telecom value-added service provider.
5.2. Neither U-SYNC nor its Partner is liable for any loss suffered by the User due to reasons attributable to third parties such as communication line failures, technical problems, network or mobile terminal device failures, system instability issues, and other force majeure factors.
5.3. The Software, like most other Internet software, may be affected by differences in factors including but not limited to the user, network service quality, and social environment, and may also be subject to intrusion from various security problems, such as the usage of User data by others that creates a disturbance in real life; other software downloaded and installed by the User or other websites visited by the User contain "Trojan horses" and other viruses that threaten the security of the User's terminal device information and data and then affect the normal use of the Software. The User shall strengthen data security and consciousness of protecting user information and must strengthen password protection to prevent losses and disturbance.
5.4. When the User uses the Software or requests U-SYNC to provide specific services, the Software may call upon a third party system or software to support the User's use or access. The results of the use or access will be provided by the third party. U-SYNC does not guarantee the safety, accuracy and effectiveness of the results achieved through the support of the said system or software, nor does U-SYNC assume any other uncertain risks; U-SYNC assumes no liability in the event that any dispute arises therefrom or damage is caused thereby.
5.5. U-SYNC specifically brings to the User's attention that, in order to protect the company's business development and right to make adjustments, U-SYNC has the right to modify or suspend the services at any time without notice to the User and without any liability to the User or any third party.
5.6. Except as expressly specified in laws and regulations, we will do our utmost to ensure that the Software and the technology and information involved are safe, effective, accurate, and reliable; however, due to limitations in current technology, the User understands that U-SYNC cannot provide any guarantee.
5.7. The User shall be solely liable for compensation for any personal injury or incidental or indirect economic losses, including but not limited to compensation for profit loss, data loss and losses from interruption of business or any other commercial loss or compensation claim arising out of or in connection with any of the following circumstances:
5.7.1. The use of or failure to use the licensed software;
5.7.2. The unauthorized use of the Software or modification of the User's data by a third party;
5.7.3. Costs and losses incurred by the User during the use of the Software;
5.7.4. Misunderstanding by the User of the Software;
5.7.5. Other losses in connection with the Software for reasons not attributable to U-SYNC.
5.8. For acts carried out through the Software between the User and other users of the Software, the liability for any personal injury or economic damages or losses that arise or may arise from the User having been misled or deceived shall be borne according to the law by the party at fault.
Statement on Intellectual Property Rights
6.1. U-SYNC is the intellectual property right holder of the Software. All intellectual property rights such as copyright, trademark, patent, trade secret, etc. relating to the Software, and all information related to the Software (including but not limited to text, pictures, audio, video, graphics, interface design, layout, data or electronic documents, etc.) are protected by the laws and regulations of the region you are currently living in and corresponding international treaties. U-SYNC enjoys the intellectual property rights described above.
6.2. Without the prior written consent of U-SYNC, the User shall not independently use or transfer any of the above intellectual property rights for any commercial or non-commercial purposes, or permit any third party to do so. U-SYNC reserves the right to pursue legal liability for such acts.
VII. Amendment
7.1. U-SYNC has the right to amend the terms of this Agreement when necessary, and any such amended terms will be published on relevant web pages. If the User does not agree with the amended terms, the User shall cancel the service. The User's continuing to use the service constitutes acceptance of the amended terms of the Agreement.
7.2. U-SYNC and the Partner have the right to modify or change the paid services provided, the charging criteria, charging method, service charges and service terms according to their needs. When providing services, U-SYNC may start to charge some users certain fees either now or in the future. If the User refuses to pay such fees, the User will be unable to continue using relevant services after the new charge begins. U-SYNC and its Partner will do their utmost to notify the User of any amendments or changes by email or other means.
VIII. Applicable Law and Dispute Resolution
8.1. The validity and interpretation of this Agreement shall be governed by the laws of the Mainland of the People's Republic of China. In the absence of relevant legal provisions, international business practices and/or business practices may be used as references.
8.2. This Agreement is signed in Haidian District, Beijing.
8.3. Both the User and U-SYNC agree that any dispute arising from the services shall first be settled through consultations by the Parties. If no settlement can be reached through such consultations, either Party may submit the dispute to the court of competent jurisdiction over the district where this Agreement is signed.
Other
9.1. For a specific service of the Software, there may be a separate agreement and related business rules, etc. (hereinafter collectively referred to as the "separate agreement"), so please read and agree to the relevant separate agreement before using such specific service.
9.2. This Agreement shall enter into force on March 13, 2018.
9.3. The headings to all the terms of this Agreement are for ease of reference only and themselves contain no practical significance; they cannot be used in interpreting the meaning of this Agreement.
9.4. If any provision of this Agreement is or becomes invalid or unenforceable for any reason, the remaining provisions hereof shall remain in full force and effect and binding upon both Parties hereto.
U-SYNC Privacy Policy
Last updated: August 6, 2021
Thank you for your trust and support in U-SYNC. We (Universal lighting systems) understand the importance of your personal information, so we will take appropriate measures to protect your personal data. This Policy describes how we collect, use, and handle your personal information when you use our websites, software, and service (collectively, "Service").
By using U-SYNC service, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the Terms of Use for the U-SYNC Products and Services you use.
Information We Collect
In order to provide our services to you, U-SYNC will receive or collect required information when we operate and provide our services. Some information we collect from you is referred to as “personal information” or “personal data” in this Policy. Personal information or personal data is data that can identify you or data that we can relate to you, such as your phone and email address .
1. Information You Provide
Account Information: When you are interacting with our products, we will collect the country code,phone numbers,e-mail address,timezone,daylight save time by e-form .
Feedback: When you submit feedback to get customer support for our service, you will provide us with information related to your use of our service, including your email address, mobile phone number, and your feedback content so we can provide you customer support.
2. Automatically Collected Information
Device Information: When you install, access, or use our service, we automatically collect device-specific information, such as the MAC address of your devices, IP address, wireless connection information, operating system type, and version, application version number, push notification identifier, and log files.
Phone storage and Log Information: Through your usage of U-SYNC APP, we automatically collect log files, crash report and other information generated in your phone storage.
Location Information: To ensure the normal function of our service, such as the “sunrise/sunset”, we will collect information about your real-time geolocation.
Camera information: required for uploading pictures/videos to submit user feedback.
Access to the album: required for uploading pictures/videos to submit user feedback.
3. Smart Devices Related Information:
Basic Information of Smart Devices: When you connect your Smart Devices with our service, we may collect basic information about your Smart Devices such as device name, device ID, online status, activation time, firmware version, and upgrade information.
Information Reported by Smart Devices: Based on the different smart devices you use with our service, we may collect different information reported by your devices.
How We Use Information
We may use information collected for the following purposes:
Maintain and enhance our Service: Your information is collected for us to understand and analyze the usage trends and preferences, to improve our service, and to develop new products, services, features, and functionality. The legal basis for this processing is to perform our contract with you according to our Terms of Use.
Customer Support: We use your personal information to keep you informed of important updates of our service, such as changes of terms and policies and communicate with you to provide support to you, so as to perform our contract with you according to ur Terms of Use.
Personalized service: When we are handling your account, profile data, usage data, and device information, we aim to provide individualized product design and service tailored to your request(such as recommending or showing products and ads that may interest you) and invite you to take surveys about product usage. The legal basis for this processing is your consent.
Compliance: We will process your personal data when we deem it necessary or appropriate: (a) to comply with applicable laws and regulations; (b) to comply with legal procedures; (c) to respond to requests from public and government agencies; (d)to fulfill our terms and conditions; (e) to protect our operations, business and systems; (f) protect the rights, privacy, safety or property of us and/or other users including you; and (g) seek available remedial measures or reduce the loss we may suffer.
To Whom We Share Information
We only share your personal data in ways you are told about. We may share your information with the following third parties:
Third-party service providers who provide us with certain business-related services, such as website hosting, infrastructure supply, IT services, customer support services, email sending services, and other similar services so that they can provide services to us.
Clients and other business partners who directly or indirectly provide you with smart devices and/or the networks and systems you use to access and use our website and services.
Where we deem it necessary or appropriate: (a) to comply with applicable laws and regulations; (b) to comply with legal procedures; (c) to respond to requests from public and government agencies, including public and government agencies outside the country/region where you live ; (D) to fulfill our terms and conditions; (e) to protect our operations, business and systems; (f) to protect the rights, privacy, security or property of us and/or other users including you; and (g ) to seek available remedies or reduce the losses we may suffer.
To subsidiaries or affiliates within the group to carry out business activities on a regular basis
Except for the third parties mentioned above, we only disclose your personal data to other third parties with your consent.
Your Rights
According to applicable laws, you have the right to object to or request the restriction of the processing of your personal data, and to request the right to access, correct, delete, and portability of your personal data.
Where the use of your information is based on your consent, you have the right to withdraw that consent at any time, but the withdrawal of consent does not affect the legality of data processing based on consent before the withdrawal.
You can submit your request to us by canceling your account in the app user center or withdrawing your consent to the privacy policy.
You can also send an email to info@unvls.com to request the processing of your personal data.
If you find that your information has changed or is inaccurate, please notify us of these changes so that our records can be updated or corrected.
Our retention time for your personal data depends on the needs of providing services or products to you, or in accordance with the requirements or permits of applicable laws such as tax laws and accounting laws.
Information Security Measures
We are committed to ensuring the security of your personal data. In order to prevent unauthorized access, disclosure, or other similar risks, we have established reasonable physical, electronic, and management procedures to protect the information we collect. In order to protect the security of your personal data, we have set out the following security procedures and technical and organizational measures:
Your personal data will be stored on secure servers and protected in controlled facilities.
All data stored in the backend will be categorized into different levels according to the importance and sensitivity of the data, for example, whether it contains personal data.
The data exchange between the U-SYNC device and the server is encrypted.
We regularly review our practices regarding the collection, storage, and processing of information, including physical security measures, in order to prevent unauthorized access to the system.
The system is only accessible to U-SYNC employees and third-party service providers so that they can obtain the required information for processing data. They must abide by strict contractual confidentiality obligations. If they fail to fulfill these obligations, they may face punishment or dismissal.
All server clusters used for cloud platform data storage and processing are set up with access control.
Most data used for U-SYNC products and/or services are stored in a storage system. By using the column-based access control mechanism, only U-SYNC employees who have obtained access permission can access the data columns they are authorized to access.
Currently, U-SYNC has data centers in USA. Information security is of great importance for us. We will take all practical measures to ensure the security of your personal data. Through the above protective measures, especially encrypted storage and transmission, your data is very safe. Certain details in the encrypted data can only be accessed by you.